Email is the preferred means for both business and personal communications and it is very important to ensure that you don't get into a problem because of a bad email.
It is very important that you have a businesslike email id; not one like hungrytiger@xyz.com. If your id is provocative or flippant, by all means use it for your personal communication but create a new id with your name for all job related purposes.
Here is a table with the dos and don'ts of email communication
It is very important that you have a businesslike email id; not one like hungrytiger@xyz.com. If your id is provocative or flippant, by all means use it for your personal communication but create a new id with your name for all job related purposes.
Here is a table with the dos and don'ts of email communication
Basics of E Mail Communication
Activity | If Communicating Formally | If Communicating Informally |
Addressing someone | Dear Mr./ Mrs./Ms. Rao | Hi/ Hello Nupur |
Previous Reference | · Thank you for your mail · I am sorry I could not contact you … | · Thanks for your mail · I’ve been very busy and…. |
Purpose of writing this mail | · I am writing in connection with ... · Your name was referred by…. | · I am writing about… · … had asked me to contact you |
Giving/ passing information | · This is to inform you that… · I regret to say that.. | · Just a note to say... · Unfortunately… |
Mentioning Attachments | · Attached is my report on … · Attached, please find.. | · I have attached… · Here are the …. you asked for. |
Getting Information | · Kindly give me information on… · I would like to know… | · Please send me info about… · I’d like to know… |
Requests | · I would be grateful if… · Could you please… | · Can I have… · Please send me… |
Offer to Help | · Would you like me to… · Please let me know if you would like… | · Do you want me to… · Let me know if you want me to …. |
Concluding Lines | · Thank you for your assistance. · Please feel free to contact us…. | · Let me know if you want anything. · Feel free to mail me. |
Conclusion | · Warm regards, · Please convey my best wishes to… | · Bye for now · Take care |
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